COVID has put unprecedented strain on nurses and other healthcare workers. Each in-person interaction raises the risk for patient and worker alike.
Elective procedures are critical to the financial health of hospitals. When COVID passes, CFOs will continue to ask for 110% to help fill that hole.
Customer Experience Matters
It only takes one bad experience to discourage a patient from returning to your hospital for their next elective procedure.
Lend a Hand: Outsource Rounding
Give your nurses a break without abandoning this critical activity by outsourcing it. Our Ambassadors use the telephone in your patients room to complete Remote Rounds on your patient population. Identified issues are communicated to your on-site team for timely resolution.
The Ambassador Advantage
Ambassador uses AI to anticipate patient issues. Others are hamstrung by the lack of visual cues like body language.
Offload the work to talented, HIPAA-compliant Ambassadors. Choose the medical experience level that fits your budget.
Closing the Loop
Ambassador’s proprietary rounding tool tracks patients through the resolution process, coordinating callers and caregivers. Or our callers can use your existing rounding tool.